Cookie Statement
The website nn-group.com uses cookies and similar technologies to make the website more user-friendly, analyse site usage, and to offer (personalised) advertisements. The responsibility for this website lies with NN Group N.V.
In this cookie policy we tell you what cookies are, how we use them and the types of functions they have, and how to control cookie preferences. For further information on how we use, store, and keep your personal data secure, see our Privacy statement.
If you have any questions about this statement, you can contact us
What are cookies?
When you visit our website, we place cookies and similar techniques on your computer, tablet, or phone to make your online user experience more efficient and personalised.
Cookies are small (temporary) text files that are sent to your browser by a website and third parties when you visit a website. These cookies help improve your user experience on the website, such as by recognising you the next time you visit and remembering your personal settings, which makes subsequent visits more convenient to you. We can use the cookies to tailor the information on our site to provide more personalised content and advertising.
By ‘similar techniques’ we mean techniques such as JavaScript, tags, beacons, pixels, and HTML5 LocalStorage. These techniques can be used just like cookies to measure and analyse website usage. In this Cookie Statement, the term ‘cookies’ also means similar techniques.
What do we use cookies for?
We use cookies for a number of purposes, such as:
- To enable you to use and access the NN Group website and our online services.
- To enable, facilitate and improve the functioning of your user experience on the NN Group website.
- To better understand how our users navigate and interact with the NN Group website.
- For fraud detection and prevention to ensure trust and safety.
- For the purposes of our own customer support, analysis, research, and product development.
- To be able to offer you customised advertisements (such as on the NN Group website, emails and on third party websites).
- To offer you embedded content, in the forms of videos and other visual aids.
- To monitor and analyse the performance, operation, and effectiveness of the NN group website and associated advertisements.
What types of cookies do we use?
Strictly necessary/Functional:
We use cookies that are strictly necessary and functional for the website to work. These cookies allow us for example to maintain user sessions, prevent security risks, save your personal settings, browsing preferences and account login, as well as provide easier navigation so that you have a better and more efficient experience on future visits to the website. We always place these cookies, provided that your browser settings allow this.
Analytical:
We use analytical cookies to enable us to better understand how our visitors interact with our website. These cookies help to provide insight into the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, et cetera. The purpose of these cookies is to collect data that helps us understand, analyse, and compare how well the website is performing and where improvement is needed. This data may include personal information such as user ID, browser request timestamp, your IP address, basic HTTP header information (such as referral URL and user agent), and previous URL requested by your browser. We always place these cookies, provided that your browser settings allow this.
Marketing and social media:
We only place marketing and social media cookies if you have given us permission to do so.
We use marketing and social media cookies to display advertisements both on our website and on third-party platforms. These cookies are used to personalise the advertisements so that they are meaningful to you. These cookies also help us keep track of the efficiency of these advertising campaigns. The information stored in these cookies may be used by the third-party ad providers to show you ads on other websites and channels.
We also use these cookies to offer the possibility to connect you to social networks and share content from our website on social media. Information that we obtain from advertising cookies is used to maintain your personal advertising profile. We may also use the data for retargeting by showing you a personalised advertisement on a third-party website that is linked to an event on our website, for example a specific purchase that was abandoned. For this, we use platforms such as Twitter that enable you to share content with friends through social networks and offer you ads. We do not control the setting of third-party cookies. If you would like to know more about what kind of data may be collected through these third-party platforms and how such data may be used by the respective service provider, please check the privacy policy of that service provider.
Cookie list
For more detailed information about the cookies we use, please see the list below:
Functional
| Cookie | Supplier | Purpose | Lifespan |
|---|---|---|---|
| RT | Akamai | Cookie used for fraud and security prevention. | 7 days |
| portalslb | Nationale Nederlanden | This cookie creates sticky sessions, so that the user ends up on the same server and thus ensures better performance. | session |
| 0779abb0ed2b874c82038d5484422b60 | Nationale Nederlanden | This is a session cookie that ensures the correct functioning of the website. | session |
| BCSessionID | BlueConic | This cookie is used to store the consent choice of the user and creates a unique identifier for the BlueConic profile. | 24 months |
| BCTempID | BlueConic | This cookie temporary creates a unique identifier for the BlueConic profile, removed after BCSessionID was created. | 24 months |
Analytics
| Cookie | Supplier | Purpose | Lifespan |
|---|---|---|---|
| kndctr_3B93305D59AFD6710A495E33_AdobeOrg_consent | Adobe Analytics | This cookie is used by adobe analytics to store consent to a specific Adobe experience ID to use consent over several sessions. | 1 year |
| s_fid | Adobe Analytics | This cookie name is associated with the analytics service provided by Adobe's Site Catalyst product suite. It is a new cookie introduced in 2013 as a 'fallback' visitor identifier where the s_vi cookie normally used for this purpose is blocked. It contains a randomly generated, unique id. | 2 years |
| s_cc | Adobe Analytics | This cookie is associated with the Adobe Site Catalyst. It determines whether cookies are enabled in the web browser. | session |
| com.adobe.alloy.getTld | Adobe Analytics | In Adobe Analytics Register data about your visitors' website behavior. This is used for internal analysis and website optimization. | session |
| _hjSession_******* | Hotjar | A cookie that holds the current session data. This ensues that subsequent requests within the session window will be attributed to the same Hotjar session. | 30 minutes |
| _hjFirstSeen | Hotjar | This is set to identify a new user’s first session. It stores a true/false value, indicating whether this was the first time Hotjar saw this user. It is used by Recording filters to identify new user sessions. | session |
| _hjSessionUser_******* | Hotjar | Hotjar cookie that is set when a user first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID. | 1 year |
| _hjTLDTest | Hotjar | Determine the most generic cookie path to use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). | session |
| _hjIncludedInPageviewSample | Hotjar | This cookie is set to let Hotjar know whether that user is included in the data sampling defined by your site's pageview limit. | session |
| _hjIncludedInSessionSample | Hotjar | This cookie is set to let Hotjar know whether that user is included in the data sampling defined by your site's daily session limit. | session |
| _hjAbsoluteSessionInProgress | Hotjar | Used to detect the first pageview session of a user. This is a True/False flag set by the cookie. | 1 day |
Marketing & social media
| Cookie | Supplier | Purpose | Lifespan |
|---|---|---|---|
| _GRECAPTCHA | Google Recaptcha | This cookie is set by Google reCAPTCHA, which protects our site against spam enquiries on contact forms. | 12 months |
| uvc | Addthis | The uvc cookie is one of the cookies used to track usage of the Addthis.com service. It allows a user to share a webpage with many social sites. | 13 months |
| __atuvs | Addthis | This cookie is associated with the AddThis social sharing widget which is commonly embedded in websites to enable visitors to share content with a range of networking and sharing platforms. | 13 months |
| __atuvc | Addthis | This cookie is associated with the AddThis social sharing widget which is commonly embedded in websites to enable visitors to share content with a range of networking and sharing platforms. It stores an updated page share count. | 13 months |
| xtc | Addthis | This cookie registers the user’s sharing of content via social media. | 13 months |
| na_id | Addthis | Enables visitors to create and share links to the content across social medias. They also make use of the data collected to provide advertisers and marketeers with profile information for targeted, bahavioral advertising. | 24 months |
| na_tc | Addthis | This cookie is used to store dynamic variables from the browser. | 24 months |
| uid | Addthis | This cookie is used to recognise a visitor when they return to the site for marketing purposes. | 24 months |
| ouid | Addthis | Enables visitors to create and share links to the content across social medias. They also make use of the data collected to provide advertisers and marketeers with profile information for targeted, bahavioral advertising. | 24 months |
| loc | Addthis | Stores the visitors geolocation to record location of the user. | 24 months |
| ssc | Addthis | This cookie is used for social bookmarking for marketing purposes. | 24 months |
| personalization_id | This cookie is set by Twitter and enables the integration and functionality of Twitter on our website. | 24 months | |
| guest_id | This cookie is set by Twitter to identify and track the website visitor. | 24 months | |
| YouTube Video's | Youtube | This cookie is used to store consent of a user for embedded content. | 3 months |
How can I control my cookie preferences?
You can change your consent setting by click on the button ‘Change cookie settings. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.
In addition to this, different browsers provide different methods to block and delete cookies used by websites. If you do not consent to the placement of cookies, or you wish to withdraw your consent, you can delete existing cookies from your browser and prevent new cookies being placed by changing your browser settings. How to do this will depend on the browser you use. You can find this information for the following browsers:
If you do this, you will be unable to make use of all options on our website. You may also adjust your browser in such a way that you will be notified if a cookie is placed on your computer. Please bear in mind that certain cookies are needed for the website to operate.
Contact & questions about cookies
Do you still have questions about how we use cookies after reading this cookie statement? Please send an email to mediapr@nn.nl
If you want to know more about how we use and protect personal data, please see our Privacy Statement
About this Cookie Policy
This Cookie Statement may be modified from time to time to comply with applicable laws or to reflect our updated business practices, so please check this page periodically for any changes. This version was last updated 20 January 2023.
