
Positive change in communities
At NN, we want to be a positive force in the lives of our customers. We believe this also includes taking responsibility for the well-being of the wider society. At NN, being a good corporate citizen means we want to use our resources, expertise and reach to help society achieve long-term sustainable prosperity.
Community Investment Report
Our Community Investment Report provides a comprehensive overview of the initiatives we support as part of our strategic commitment to contribute to society. It presents why and how we contribute to the well-being of the people in the communities in which we operate. Through a combination of facts, figures and impact stories, we want to engage our stakeholders with our current and future activities for creating long-term value and impact on society.
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Impact interviews
In the Community Investment Report 2021, we proudly share inspiring examples and stories about how we have made a difference in our communities. Among the examples and stories is the interview with Willem and Enis about Refugee Talent Hub. They participated in a programme where refugees with an IT background improved their career chances within the Dutch labour market.

Willem and Enis about Refugee Talent Hub
Enis had been working as a network and systems administrator at a governmental organisation in his home country before he and his family came to the Netherlands three years ago. He had just started an intensive Dutch language course when he came across the mentor programme.
Increasing the financial well-being of our communities
NN Future Matters is NN Group’s flagship community investment programme. It aims to drive change to increase the financial well-being of people. We support people to get to a state where they can meet their financial obligations, feel confident about their financial future and are, therefore, able to make choices to prosper in work and life. Our two key impact areas:
Promote financial empowerment
We invest in financial literacy projects where people grow their skills and knowledge to make informed decisions about their finances. From how to live and deal with debt, to budget coaching projects to support with negotiations with creditors. At the same time, we support people to increase their income, either by finding a (better) job, decreasing their expenses or gaining access to grants and welfare, like summer gift boxes for families to alleviate some financial distress during the summer holiday.
Access to economic opportunities
We provide (young) people with tools, training and networking skills to increase their readiness for school, career and life. We also provide out-of-school opportunities that aim to broaden their horizons, providing them with insights into careers they may never have considered, study opportunities they did not know existed or networks that otherwise would never have been available to them. So that in the end they can seize economic opportunities that fit their skills, talent and ambition.
Broadening our scope to physical and mental well-being
Financial well-being is only one part of overall well-being. It is equally important to be in a good place mentally and physically, by having a sense of social belonging after retiring or receiving support if you or a loved one becomes ill. In 2021 we included physical and mental well-being as strategic pillars to our community investment programme.
In line with the core focus areas of our business, we focus on providing access to (quality) health and, if possible, on bringing health to the privacy of home. We also support initiatives that enable elderly to live a happy and self-sufficient life by helping them stay socially engaged and feel less lonely. We initiated many new partnerships on these themes. For instance, in Turkey, Poland and Spain we started initiatives around oncology, loneliness and depression.
Quick links
NN Future Matters partners and initiatives
NN Sponsorship and Charitable Donations policy
